Privacy Policy
1. Introduction
This Privacy Policy describes how Greys Store LLC (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use, or make a purchase from the website greysstore.com (the “Site”).
2. Information We Collect
We collect personal information to process your orders and provide customer support.
A. Information You Directly Provide: When you make a purchase or attempt to make a purchase on the Site, we collect certain information from you, including:
Personal Identifiers: Your name, email address, and phone number.
Billing Information: Billing address.
Payment Data: While we do not store full payment card details, your transactions are processed through third-party payment processors (e.g., Stripe, PayPal), and we collect limited data about the transaction (like the payment status and transaction ID).
B. Automatically Collected Information: When you access the Site, we automatically collect certain information about your device and interaction with the Site:
Device and Usage Information: IP address, browser type, operating system, referring website, pages viewed, and the date/time of access.
Cookies: We use “cookies” to enhance your experience, such as maintaining items in your shopping cart. You can set your browser to refuse cookies, but some parts of the Site may not function properly.
3. How We Use Your Personal Information
We use your personal information to:
Fulfill and manage your orders, including processing your payment, and providing the purchased digital goods/activation keys.
Communicate with you regarding your order status, account information, and customer service inquiries.
Screen our orders for potential risk or fraud.
[OPTIONAL: For marketing, if applicable] Send you promotional offers and updates, in accordance with your preferences (you can opt-out at any time).
4. Sharing Your Personal Information
We may share your personal information with the following third parties:
Service Providers: We share information with third parties who help us operate our store, such as payment processors, email service providers, and hosting platforms.
Legal Compliance: We may disclose your information if we are legally required to do so, for example, in response to a subpoena or court order.
5. Your Rights
Depending on your location, you may have the right to access the personal information we hold about you, to correct it, or to request that it be deleted. Please contact us using the contact information below to exercise these rights.
6. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us .